This document sets out the rules, rights, and responsibilities binding all users of the EC99 platform. By registering for or using any EC99 service, you agree to comply with all terms stated herein.
Important: Please read this document carefully before using the EC99 platform. Continued use of our platform signifies that you have read, understood, and agreed to all Terms stated herein.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and EC99 ("Platform", "We") regarding the use of ec99.plus and all services offered under it.
By doing any of the following, you are deemed to have fully accepted and agreed to these Terms:
If you do not agree with any part of these Terms, you are required to stop using the EC99 platform. Continued use after any amendment to these Terms will also be considered acceptance of the revised terms.
To be eligible to register and use the EC99 platform, you must meet all of the following eligibility requirements at all times:
Warning: EC99 reserves the right to request proof of age at any time. Accounts found to have been registered by underage individuals will be terminated immediately and all funds withheld pending investigation.
The EC99 registration process is designed to be simple and fast. However, there are a few important things you should understand about your account:
Identity Verification (KYC): EC99 conducts a Know Your Customer (KYC) process that may require you to submit identification documents such as a national ID, passport, or bank statement. This is a one-time process designed to protect your account security and ensure platform compliance.
Personal Information: You are responsible for ensuring all information in your profile is accurate and up to date. The name on your account must match the name on your identification document. EC99 is not liable for any delays or withdrawal issues arising from inaccurate information.
One Account Per Individual: Each individual, household, home address, IP address, payment card, or e-wallet account may only be linked to one EC99 account. Breaching this rule may result in the closure of all associated accounts and forfeiture of all fund balances.
EC99 supports a variety of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All transactions are processed in Malaysian Ringgit (MYR).
Deposit:
Withdrawal:
Bonus balances that do not meet rollover requirements cannot be withdrawn. Only real money balances are eligible for withdrawal once all wagering requirements have been fulfilled.
Anti-Money Laundering Policy: EC99 complies with international anti-money laundering (AML) standards. Any transaction suspected of involving illicit funds will be reported to the relevant authorities and the associated account will be suspended immediately.
EC99 offers a range of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to the terms and wagering (rollover) requirements stated specifically in each promotional offer.
General Bonus Terms:
Welcome Bonus: The welcome bonus is available to new members making their first deposit only. Accounts found to be abusing this offer — including through multiple registrations — will be terminated without a refund.
To view all active promotions and detailed terms for each offer, visit the EC99 Promotions.
All wagering and gaming activities on the EC99 platform are subject to the specific rules of each game type. Users are responsible for understanding the game rules before placing any bets.
EC99 reserves the right to void, reject, or restrict any bet suspected of involving fraud, manipulation, or a breach of platform rules.
Your account security is a shared responsibility. EC99 uses 256-bit SSL encryption and two-factor authentication (2FA) to protect your account, but there are steps you need to take on your own:
EC99 will not be held liable for any losses arising from unauthorized access caused by a user's negligence in keeping their login credentials confidential.
Reminder: EC99 will never ask for your password via Live Chat, email, or Telegram. If anyone claiming to be EC99 requests your password, please report it to our support team immediately.
EC99 is committed to responsible gaming and the well-being of all our members. We believe healthy entertainment starts with good self-control and awareness of gambling risks.
The EC99 platform provides the following self-control tools, which you can access directly from your account settings:
If you are concerned about your own gambling habits or those of someone you care about, please contact the EC99 support team or visit the Responsible Gaming for more information and support resources.
EC99 reserves the right to suspend or close any account without prior notice if:
You may also close your account at any time by contacting the EC99 customer support team. Any valid remaining funds in your account will be processed for withdrawal once all required checks are completed.
To the extent permitted by applicable law, EC99 shall not be liable for:
EC99 continually works to ensure the platform runs smoothly and stably, but cannot guarantee uninterrupted service availability at all times. In the event of a technical disruption resulting in incorrect game outcomes, EC99 reserves the right to void the affected bets and return funds to players' accounts.
EC99 reserves the right to modify, update, or replace any part of these Terms at any time in accordance with operational requirements, legal compliance, or changes to platform policy.
When any material changes are made to these Terms:
Continued use of the EC99 platform after any amendment to these Terms constitutes your acceptance of the revised terms. If you do not agree with the changes made, you may close your account at any time.
If you have any questions, confusion, or concerns regarding these Terms and Conditions, the EC99 support team is available to assist you 24 hours a day, 7 days a week.
For frequently asked questions about the platform, you may also refer to the EC99 FAQ which covers answers to a wide range of common questions about accounts, deposits, withdrawals, and games.
Behind every clause in these Terms is EC99's genuine commitment to providing a safe, fair, and transparent entertainment experience for all Malaysian players.
All member personal data is protected with 256-bit SSL encryption and will not be shared with third parties without your consent, in accordance with EC99's privacy policy.
Deposits are credited within 60 seconds and withdrawals are processed within 1–24 hours. All transactions go through licensed payment channels compliant with Malaysian financial standards.
All games use an independently audited RNG certified by international bodies. Game results are entirely random and cannot be manipulated.
Our support team operates around the clock and communicates in both English and Bahasa Malaysia — no language barrier when you need help fast.
We wrote these Terms in plain language that any regular player can understand, not just legal experts. No hidden conditions, no confusing fine print.
Deposit limits, self-exclusion, and cooling-off periods are available directly from your account settings — we care about every member's wellbeing, not just their transactions.
You've read our Terms — now it's time to experience an online entertainment platform built with transparency, security, and genuine respect for Malaysian players.
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